The Covid-19 pandemic has accelerated digital transformation, so how will applying its lessons enable strategic growth in 2022?
January 6, 2022
The Covid-19 pandemic accelerated digital transformation and the need for IT departments to adapt to the working from home environment. While in recent months there has been a call from large corporates for the return of their staff to the office, many people have continued to work from their home offices. Some organizations have realized the benefits of a remote working culture, such as the ability to scale back on expensive offices, while others are adopting a hybrid approach that allows people to commute occasionally to the office and work from home most of the time.
Infor-Tech Research Group says, “If the last two years have taught us anything, it’s that organizations need their IT departments to survive and thrive in today’s digital economy. This has now paved the way for IT leaders like yourself to expand on your department’s maturity level and move out of a supportive role toward a more strategic role, enabling growth within your organization. The challenge then becomes, how do you move up the maturity ladder?”
The research group adds, citing McKinsey: “Between April and September 2021, 15 million US workers quit their jobs, setting a record pace. Employees seek a renewed sense of purpose in their work, and many won’t accept mandates to go back to the office.”
This issue is now creating the need for distributed collaboration spaces and optimized hybrid meetings. To overcome these challenges, companies such as Standard Charter are looking for a compromise “between working from home and making the commute all the way to the central office. The hub-and-spoke model gives employees the opportunity to work near home and looks to be part of the hybrid operating model mix for many companies,” says Info-Tech’s ‘2020 Tech Trends’ report.